FAQ

1. What is the average shipping time?

Shipping typically takes 3–7 business days, depending on your location.

2. Can I return or exchange a bag?

Yes. If the item is defective or not as described, returns or exchanges are accepted within 7 days.

3. Are the bags true to the photos?

Absolutely — all images are professionally photographed to reflect the actual product.

4. How do I clean and maintain my bag?

Use a soft cloth to wipe the surface. Avoid harsh chemicals and long exposure to direct sunlight to keep the material in good condition.

5. What payment methods are accepted?

We support secure payments including credit/debit cards, PayPal, and digital wallets (if available).

6. How can I contact support?

You may reach us anytime through our Contact page or via email at support@belshaw.top.